FAQS
Welcome to our FAQ section! Here you will find answers to some of the most frequently asked questions about our cakes, services, and website. We have tried to cover all the important topics that you may have in mind, but if you don’t find what you’re looking for, feel free to contact us. We’re always happy to help!
All cake orders have a $200 minimum for a tier . The total cost of a cake is determined by the complexity of the design and the accessories needed.
Please inquire about all cakes for ordering as soon as possible. I can take cake bookings for 2 weeks to 6 months in advance. A week order is considered a RUSH ORDER and if favored. a rush order fee will apply.
All cake pickup has to be transported on a flat surface in a well AIR CONDITIONED vehicle 65oF or below ( on the floor or at the front passenger seat with somethings to level the cake out flat) It is also recommended to have the seat belt as extra support.
Your cake can be displayed at the event venue immediately after pickup but do not keep your cake in a hot environment.
Yes, delivery is available for additional cost. Any cake 3 tires or larger is recommended to be delivered.
Yes, you can pick up your own cake but keep in mind Laraluxcakes is not responsible for any damage once the cake is picked up.
Any changes must be submitted 2 weeks in advance, there will be no change allowed 2 weeks before the event.
All cake orders requires a retainer fee 50% which is half of the full price and it is non refundable . The balance is due 2 weeks prior to the event.
- For unfrosted cakes> you choose your preferred cake on the website and checkout using your card details and follow the checkout guide for delivery or pickup.
- Customized cake> An invoice will be sent after the form is received. There is a payment link attached to the invoice, payment attracts an additional processing fee. You can also pay through Zele. Zelle to Laraluxcakes@gmail.com , Cash app $Laraluxcakes. When making payment please add a note including information about the order.
No , i do not. I froost mainly with ganache ( chocolate plus cream) however , i do cover in fondant if it is required by the design.
